Dr Sue Crossman has a nursing background and has held senior posts in health services management, education and research. She has a particular interest in challenging processes within health services that are complex and time consuming but generate little benefit, seeking to create innovative solutions. She co-produced, implemented and evaluated a new ‘Care Test’ to determine whether people need nursing or social care. The test has been adopted in regions across England.
Sue’s main focus for research has been nursing in General Practice, where she worked for many years. Her PhD thesis explored factors affecting the evolution of the role of the nurse in General Practice. Sue is a trained and experienced facilitator, with an approach promoting positive, constructive problem-solving and strategic planning